Defensive Driving Training Part III: Cargo Handling & Security

A safe transport trip doesn’t end with good driving. It also depends on how the cargo is handled before, during, and after transportation. Defensive driving training should involve teaching truckers the skills to load, secure, and protect cargo in a way that prevents damage, loss, and theft.

Improperly loaded or unsecured cargo can compromise vehicle handling, increase stopping distances, and cause rollovers. In addition, damaged or stolen cargo can result in financial loss, insurance claims, and reputational harm. By teaching proper cargo handling as part of defensive driving training, companies reduce risks, improve safety, and protect their bottom line.

Best Practices for Cargo Handling

  • Know your load: Understand the type of cargo being transported, including weight, dimensions, and any special handling requirements (e.g., hazardous materials, temperature-sensitive goods).
  • Follow proper loading procedures: This includes distributing weight evenly to maintain vehicle stability, keeping heavier items on the bottom and lighter items on top, and avoiding overloading beyond axle weight limits.
  • Secure cargo to FMCSA standards: Use the correct number and type of tie-downs, straps, or chains for the cargo’s size and weight. Re-check load securement during the trip, especially after the first 50 miles and at regular intervals thereafter.
  • Prevent cargo damage: Use padding, blocking, and bracing to protect goods from shifting or being crushed.
  • Mitigate the potential of cargo theft: Park in secure, well-lit areas; keep trailers locked when unattended; avoid discussing cargo details with strangers or on open radio channels; and use GPS tracking and security seals when possible.
  • Communicate with dispatch: Report any delays, security concerns, or changes in cargo condition immediately to your dispatcher.

About Western Truck

Western Truck Insurance Services is an insurance brokerage specializing in commercial truck insurance. We know this stuff and want to make sure you do, too. Our clients appreciate our dedication to finding competitive rates and offering unparalleled service beyond excellent insurance options. They also value how our state-of-the-art automation provides lightning-fast truck insurance quotes, customer service, insurance certificates, and coverage changes. Contact us today at (800) 937-8785 to learn more.

Cargo Theft Expected to Rise This Year, Fueled by AI and Other Technology

In 2024, cargo crimes increased to an all-time high, up 27% from 2023, according to CargoNet. Annual cargo theft losses are expected to rise another 22% – 25% from already historic levels by the end of 2025, fueled by deceptive tactics generated by artificial intelligence (AI) and advanced technologies.

“From the comfort of their own home or overseas, a criminal can use voice over internet protocol (VoIP), GPS, and a synthetic ID to reroute electronics, medicine, clothing, food, and beverages meant for your local store to their doorstep in another country,” said Robert Bornstein, Cargo Theft Program Director, National Insurance Crime Bureau (NICB).

Technologies used to commit cargo theft include:

GPS Jamming: Disrupts tracking systems, allowing stolen cargo to be moved undetected.

VoIP: Includes TextNow, which allows thieves to spoof legitimate carrier contact information and remain anonymous. These applications enable their customers to select and utilize telephone numbers with any valid area code. Criminals are leveraging these services, along with fictitious email accounts and altered Department of Transportation (DOT) records, to impersonate companies, bid on shipments, and reroute freight to unauthorized drop-off locations.

Synthetic ID: These identities are created from a mix of real and fake identifiers such as a Social Security Number, date of birth, name, email, address, or phone, generally derived from stolen or leaked data. 

Phishing Attacks: Attackers deceive people into revealing sensitive information or installing malware such as viruses, worms, adware, or ransomware.

How the Transportation and Insurance Industries, Along with Law Enforcement, Are Responding

Stakeholders across transportation, insurance, and law enforcement are implementing multifaceted strategies to fight cargo theft:

  • Rigorous vetting of carriers and drivers
  • Enhanced document verification during pick-ups
  • Real-time GPS tracking and tamper-proof seals
  • Employee training in hijack and fraud awareness
  • Strategic insurance coverage tailored to the growing threat

Additionally, while AI is facilitating criminals in stealing cargo, it is also helping the transportation industry defend against theft. Companies are now deploying AI-based monitoring systems, like smart surveillance and geofence-triggered alerts, to secure yards and detect unauthorized access.

About Western Truck

Western Truck Insurance Services is an insurance brokerage specializing in commercial truck insurance. We know this stuff and want to make sure you do, too. Our clients appreciate our dedication to finding competitive rates and offering unparalleled service beyond excellent insurance options. They also value how our state-of-the-art automation provides lightning-fast truck insurance quotes, customer service, insurance certificates, and coverage changes. Contact us today at (800) 937-8785 to learn more.